Privacy Policy - SY Travel
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Privacy Policy

Effective date: 2/20/2026

1. Introduction

Welcome to SY Travel LLC, also known as SYtravel.com. We are a company that provides travel services. This document, called the Privacy Policy, explains how we collect, protect, and share information that is generated when you use our services. We use this information to improve our services. By using our services, you agree to the collection and use of your information as described in this policy. If there are any terms or phrases that are not clear, they have the same meaning as defined in our Terms and Conditions, which can be found on our website at SYtravel.com, unless they are specifically defined differently in this Privacy Policy.

2. Definitions

  • Service: This refers to the SYtravel.com website operated by SY Travel LLC, where you can access our travel services.
  • Personal data: It refers to information about a person that can identify them, either on its own or when combined with other information we have or may have in the future.
  • Usage data: This is data that is automatically collected when you use our Service, such as the duration of your visits to certain pages.
  • Cookies: These are small files that are stored on your computer or mobile device and help improve your browsing experience.
  • Data controller: This is us, SY Travel LLC, as the entity responsible for determining how and why personal data is processed.
  • Data processors or service providers: These are individuals or companies we work with to process your data on our behalf and provide certain services.
  • Data subject: Any living individual who is the subject of personal data, meaning it's about them.
  • User: The user refers to the individual who is using our Service. In this context, the user is also the data subject, as the personal data pertains to them.

3. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

4. Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, Country, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link.

Usage Data

When you visit our website or access our services using any device, we may collect information about your usage, which we refer to as "Usage Data." This data includes details such as your device's IP address, the type and version of your browser, the specific pages you visit on our website, the date and time of your visit, the duration of your stay on those pages, unique identifiers associated with your device, and other information that helps us diagnose any technical issues or analyze how you interact with our services.

If you access our service using a mobile or other device, the Usage Data we collect may also include information such as the type of device you're using, its unique ID, the IP address associated with your device, the operating system of your device, the internet browser you use, and other diagnostic information that helps us understand and optimize your experience.

Location Data

We may use and store information about your location if you give us permission to do so ("Location Data"). We use this data to provide features of our Service, to improve and customize our Service. You can enable or disable location services when you use our Service at any time by way of your device settings.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Other Data

While using our Service, we may also collect the following information: sex, age, date of birth, place of birth, passport details, citizenship, registration at place of residence and actual address, telephone number (work, mobile), details of documents on education, qualification, professional training, employment agreements, NDA agreements, information on bonuses and compensation, information on marital status, family members, social security (or other taxpayer identification) number, office location and other data.

5. Use of Data

At SY Travel LLC, we use the data we collect for various purposes:

  • We use the data to provide and maintain our services to you.
  • We notify you about any changes or updates to our services.
  • If our services have interactive features, we use the data to enable your participation in those features.
  • We provide customer support using the data you provide.
  • We analyze the data to gain insights and improve our services.
  • We monitor how our services are being used to ensure their proper functioning.
  • The data helps us identify and address any technical issues that may arise.
  • We may use the data for any other purpose you specifically provide it for.
  • If there are any contracts or agreements between you and us, we use the data to fulfill our obligations and protect our rights, including billing and collection purposes.
  • We send you important notices regarding your account or subscription, such as expiration and renewal notifications or email instructions.
  • We may inform you about news, special offers, and general information about other goods, services, and events that are similar to what you have already purchased or shown interest in, unless you choose not to receive such information.
  • When you provide information, we may use it in ways that we have described to you.
  • Finally, we may use the data for any other purpose with your consent.

6. Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

7. Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

SY Travel LLC will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

8. Disclosure of Data

We may disclose the personal information we collect from you or that you provide to us in the following situations:

Disclosure for Law Enforcement

We may disclose your personal data if required by law or in response to valid requests from public authorities.

Business Transaction

If we or our subsidiaries are involved in a merger, acquisition, or sale of assets, your personal data may be transferred.

Other Cases

  • We may disclose your information to our subsidiaries and affiliates.
  • We may share your information with contractors, service providers, and other third parties who assist us in supporting our business operations.
  • We may disclose your information for the specific purpose for which you provided it.
  • We may include your company's logo on our website if you have provided it to us.
  • We may disclose your information for any other purpose that we have informed you about when you provided the information.
  • We may disclose your information with your consent in other cases.
  • We may disclose your information if we believe it is necessary to protect the rights, property, or safety of our company, customers, or others.

9. Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

10. Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Union (EU) or European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We strive to take reasonable steps to enable you to correct, amend, delete, or limit the use of your personal data.

If you want to know what personal data we have about you or if you want your data to be removed from our systems, please email us at support@SYtravel.com.

As an EU/EEA resident, you have the following data protection rights in certain circumstances:

  • The right to access, update, or delete the personal data we have about you.
  • The right to have your inaccurate or incomplete information corrected (right of rectification).
  • The right to object to the processing of your personal data by us.
  • The right to request restrictions on the processing of your personal information.
  • The right to receive a copy of your personal data in a structured, machine-readable format (right to data portability).
  • The right to withdraw your consent for us to process your personal information if we rely on your consent as the legal basis for processing.

Please note that we may need to verify your identity before responding to such requests. Also, please be aware that we may not be able to provide our service to you if we require certain necessary data.

If you have concerns about how we collect and use your personal data, you have the right to lodge a complaint with a Data Protection Authority in your local jurisdiction within the European Economic Area (EEA). For more information, please contact your local data protection authority.

11. Your Data Protection Rights under the California Privacy Protection Act (CalOPPA)

CalOPPA (California Online Privacy Protection Act) is a state law that requires commercial websites and online services to have a privacy policy. This law applies not only to businesses in California but also to any person or company in the United States (and potentially worldwide) that operates websites collecting personally identifiable information from California consumers. The privacy policy must be easily accessible on the website and clearly state what information is collected and who it is shared with.

Under CalOPPA, we agree to the following:

  • Users can visit our website without providing any personal information.
  • We have a Privacy Policy link that is prominently displayed on the homepage of our website and includes the word "Privacy" for easy identification.
  • We will notify users of any changes to our privacy policy on the Privacy Policy page.

Regarding "Do Not Track" signals, we respect and honor these signals. This means that we do not track users, place cookies, or use advertising techniques when a user's web browser has enabled a Do Not Track mechanism. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by accessing the Preferences or Settings page of your web browser.

12. Your Data Protection Rights under the California Consumer Privacy Act (CCPA)

If you are a resident of California, you have certain rights regarding your personal information under the California Consumer Privacy Act (CCPA). You can make requests to exercise these rights, including:

  • The right to request that we disclose information about the categories and specific pieces of personal information we have collected about you.
  • The right to request that we delete any personal information about you that we have collected.
  • The right to request that we not sell your personal information. We do not sell personal information.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at support@SYtravel.com.

13. Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide our Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

14. Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

15. CI/CD Tools

We may use third-party Service Providers to automate the development process of our Service.

16. Behavioral Remarketing

We may use remarketing services to advertise on third-party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.

17. Payments

We may provide paid products and/or services within our Service. In that case, we use third-party services for payment processing (e.g., payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.

18. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

19. Children's Privacy

Our Services are not intended for use by children under the age of 18 ("Child" or "Children"). We do not knowingly collect personally identifiable information from children under 18. If you become aware that a child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

20. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

21. Contact Us

If you have any questions about this Privacy Policy, please contact us by email: support@SYtravel.com